Service
Productivity provides CNC machine tool service in a 6-state area including Minnesota, Iowa, Nebraska, North and South Dakota and Western Wisconsin. Our service goal is to maximize your up-time by giving you the fastest response time completion in the industry.
Productivity dedicates hundreds of service hours each week to ensure your equipment is up and running. Our courteous, knowledgeable and factory-certified technicians perform all of our CNC machine repair services using parts that are locally stocked and readily available.
Additional reasons why Productivity’s Service program is second to none:
- Inside Technical Support Specialists are all skilled and experienced in the field 80% of problems are resolved over the phone!
- 100% of calls are connected directly to an Inside Technical Support Specialist
- Fully stocked service vans mean better than 90% “First Call Completion”
Telephone support for troubleshooting is provided throughout the day beginning at 7:00 am CST. Service calls are scheduled, and typically resolved, within 24 hours. That’s our commitment to our valued customers.
Contact the Productivity office nearest you for service and support.
Minnesota: 763.476.4191 | Iowa: 319.734.3403 | Nebraska: 402.330.2323
Or email us at service@productivity.rocket55dev.com
Or contact us by completing the form below.
